Frequently Asked Questions
Everything your organisation needs to know about our services.
General
Do you offer a pickup service?
Yes. We collect from companies within 72 hours (3 working days) of the request.
Which areas do you cover?
We currently serve 6th of October City and Greater Cairo, and are expanding nationwide through a network of representatives.
How is our data protected?
Storage media are physically destroyed, on-site if you prefer, and you receive a certificate of destruction.
Who are your services for?
We work with organisations only: companies, multinationals, banks, telecom operators, data centers, manufacturers, government bodies and institutions.
What documentation do we receive?
Each job includes weighing records, a certificate of data destruction and a recycling certificate your organisation can use for audits, compliance and ESG reporting.
E-waste recycling
Where can companies recycle e-waste in Egypt?
Companies can use a licensed e-waste recycler such as EERC, which collects from your site, destroys data and issues a recycling certificate. EERC is based in 6th of October City and serves Greater Cairo.
Is EERC licensed to recycle electronic waste?
Yes. EERC is licensed by the Waste Management Regulatory Agency and certified to ISO 9001, ISO 14001 and ISO 45001.
How much does e-waste recycling cost?
Pricing depends on the type and quantity of equipment and your location. Request a quote and our team will reply within one working day.
Do you work with individuals?
No. EERC works with organisations only: companies, government bodies and institutions.
E-waste collection
How quickly can you collect our e-waste?
We collect from companies within 72 hours (3 working days) of the request.
Which areas do you cover?
6th of October City and Greater Cairo today, expanding nationwide through representatives.
Is there a minimum quantity?
Tell us what you have and where it is, and our team will advise on the best collection option for your quantity.
Corporate e-waste recycling
What is corporate e-waste management?
It is the secure, legal and documented disposal of an organisation’s retired electronics: collection, data destruction, recycling and certification.
Can EERC support our ESG reporting?
Yes. Weighing records and recycling certificates give your sustainability team documented figures for e-waste recycled.
Can you serve companies with multiple branches?
Yes. We coordinate collections across your sites in 6th of October and Greater Cairo, and are expanding nationwide.
Computer & laptop recycling
How can a company dispose of old computers in Egypt?
Request a pickup from a licensed e-waste recycler. EERC collects, destroys the hard drives, recycles the computers and issues certificates.
Do you remove the hard drives before recycling?
Yes. All storage devices are physically destroyed, on-site at your premises if you prefer.
Do you collect from individuals?
No. We work with companies, government bodies and institutions only.
Server & network recycling
How do you dispose of old servers securely?
Destroy every drive and storage module physically, then recycle the hardware through a licensed recycler with documentation. EERC handles both steps.
Can drives be destroyed in our data center?
Yes. On-site data destruction is available so drives never leave your premises.
Do you recycle telecom equipment?
Yes. We recycle telecom and network equipment from operators and enterprise sites.
PCB recycling
Can manufacturers recycle PCB scrap with EERC?
Yes. We work with manufacturers and assemblers that produce electronic board scrap. Contact us with the type and quantity.
What happens to circuit boards during recycling?
They are crushed, chemically treated, ground and separated in stages so valuable materials are recovered and hazardous substances are controlled.
Do you issue documentation for PCB recycling?
Yes. You receive weighing records and a recycling certificate.
Certificate of Recycling (COR)
What is an e-waste recycling certificate?
A document from a licensed recycler confirming that your electronic waste was received and recycled responsibly.
Do we get a certificate for every collection?
Yes. Every job is documented with weighing records and a recycling certificate, plus a certificate of data destruction for storage media.
Can the certificate be used for ESG reporting?
Yes. The documented weights of recycled e-waste can be used in your sustainability and ESG reports.
Secure data destruction
What is the most secure way to destroy data on hard drives?
Physical destruction of the drive. Deleting or formatting leaves data recoverable; destroying the storage media makes it permanently unrecoverable.
Can you destroy hard drives at our premises?
Yes. We offer on-site data destruction so data never leaves your site.
Do we receive a certificate of data destruction?
Yes. Every data destruction job includes a certificate of data destruction for your audit and compliance files.
Do you wipe drives for reuse?
Yes. As a BitRaser Authorized Partner, EERC offers certified software data erasure for drives that will be reused, with an erasure certificate for each device. Drives that will not be reused are physically destroyed.
On-site data destruction
Can our staff watch the destruction?
Yes. On-site destruction takes place at your premises, and your IT, security or audit staff are welcome to be present.
Which method do you use on-site?
Physical destruction or certified software erasure, depending on the type of storage, whether it will be reused and what your security policy requires.
Where do you provide on-site data destruction?
We serve 6th of October City and Greater Cairo, and we are expanding nationwide. Contact us for other locations.
What happens to the rest of the equipment?
Computers, servers and other equipment can be collected at the same visit and recycled at our licensed facility, with a recycling certificate.
Hard drive damage
What is hard drive damage?
It is the physical destruction of a storage device so that its data can never be read again. It is used for drives that will not be reused.
Can you destroy hard drives at our premises?
Yes. We offer on-site data destruction, so drives are destroyed at your site and no readable data leaves your building.
Should we destroy drives or erase them?
Destroy drives that will not be reused or are faulty. Drives and devices that will be reused can be erased with certified BitRaser software, with a certificate for each device.
What happens to the destroyed material?
It is recycled through our licensed process, and you receive a Certificate of Recycling (COR) together with the certificate of data destruction.
How much does it cost?
It depends on the number of drives and whether destruction takes place on-site or at our facility. Request a quote and our team will reply within one working day.
Certified data erasure (BitRaser)
What is certified data erasure?
Software that overwrites all data on a drive and verifies the result, producing a certificate that proves the erasure — so the drive can be reused safely.
Is EERC a BitRaser partner?
Yes. EERC is a BitRaser Authorized Partner.
What happens to drives that cannot be erased?
Faulty or failed drives are physically destroyed and documented in a certificate of data destruction.
Can erasure be done at our premises?
Yes. Contact our team to arrange on-site erasure.
IT asset disposition (ITAD)
What is IT asset disposition (ITAD)?
ITAD is the secure and documented retirement of IT equipment: collection, data destruction, recycling and certification.
Who needs an ITAD provider?
Any organisation replacing computers, servers or network equipment, especially banks, telecom operators, data centers, government bodies and multinationals with audit requirements.
Do you resell or refurbish equipment?
Our service focuses on secure data destruction and certified recycling. For other requirements, contact our team.
Data center decommissioning
Can drives be destroyed inside our data center?
Yes. On-site data destruction is available so storage media never leave your facility.
What equipment can you take from a data center?
Servers, storage systems, switches, routers, firewalls and telecom equipment. Please list any other items such as UPS units in your request.
Do you provide documentation for audits?
Yes. You receive weighing records, a certificate of data destruction and a recycling certificate.
Retiring IT or electronic equipment?
We collect from your company within 72 hours of your request, destroy the data and issue a recycling certificate for your records.